I have lost all my bookmarks from bt toolbar.
when I click on the bookmarks icon I get a black space, the same happens with the other icon on the bar. Also I cannot add any new bookmarks.
I am using the latest edition of firefox and windows 7.I have tried re-installing firefox a number of times with no success. I have the latest Internet Explorer and I am having the same problen there.
Another problem I am having is with windows update.
I have installed the latest updates and I am told the updates were successfully installed, when I shut down my pc i am asked to the install the same updates again and again.Could these problems be related.
I am getting desperate!
The only software I have installed recently is Trend Platinum anti virus
Thanks in advance for any suggestions