Dell XPS 13 9370 (2018) review
Hi, I recently upgraded two newer laptops from 8.1 to 10.
One of the laptops is unusable at this point. Every hour or so I get a BSOD indicating a MEMORY_MANAGEMENT error.
I had no issues with this laptop running Win 8.1.
After running a program called WhoCrashed, it provided the following info which suggests a driver issue. How do I determine which driver(s) are causing the problem?
System Information (local)
computer name: LAPTOPWIN8 windows version: Windows 10 , 10.0, build: 10240 windows dir: C:\WINDOWS Hardware: N56DP, ASUSTeK COMPUTER INC. CPU: AuthenticAMD AMD A10-4600M APU with Radeon(tm) HD Graphics AMD586, level: 21 4 logical processors, active mask: 15
RAM: 7997009920 total
Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Sun 8/16/2015 1:50:46 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\081615-43218-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x14DD00) Bugcheck code: 0x1A (0x3F, 0x27, 0xFE89B16, 0x7156976) Error: MEMORY_MANAGEMENT file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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