Well I thought it would all be easy once I had found the software to try a program, but as with many other things it appears not.
My PC is running W7 Pro 64bit with a single drive in two partitions (C: contains the OS and all software; D: is small and used only for some storage) there is also the obligatory hidden recovery partition set up by W7 on installation. For security I use the MS firewall, Microsoft Security Essentials, Spybot S&D (Teatimer off) and Spyware Blaster.
I have not tried or used Try&Decide (or any other ATI utility) to date but have a bit of software I should like to try out. As a result I attempted to start the utility today but all I get is the title message ("Failed to Start Try&Decide") at all attempts. I have looked in various places for further information as to the cause to no avail and there is nothing in the Help file to assist me, I have found nothing on the Acronis forums and my one month support expired in March - unused!!
Can anyone suggest a solution to this problem, please?
Many thanks for your responses; I shall answer in the order of the posts and tell you where I am.
I tried using the 'Reset to Default' buttons and rebooting - this had no effect.
Try&Decide runs in its own temporary area created when it starts, not in the 'Acronis Secure Zone'. I did create a secure zone but now I am unable to reintegrate it with the D: partition I split it from. Any ideas on resolving this?
Eventually I uninstalled ATI (I had to use Revo Uninstaller as I was refused permission in Add/Remove, why I don't know as I am the sole user with full Administrator rights) and used the ATI Cleanup Utility to clear out any odds and ends. After reinstalling ATI, Try&Decide started - as yet I have not used it but stopped it again - but an attempt to generate an Acronis System Report got a 'not working' message.
One other problem I now have is that ATI is not linked to any of the backups made previously. Is there a way of linking them simply or must I go through the whole lot again and backup individually?
Well most things seem to open when I click on them but as yet I have not tried them out (and may not for some time).
There are two problems I still have however. One is that I created a Secure Zone that I don't need or want and am unable to reintegrate the space into the original partition. All the 'Remove' function in Acronis achieves is to cause the space created to become unallocated; this can only be used as a new 'Simple' partition as far as I can work out.
The other problem is that the 'Acronis System Report' feature crashes the program with a message that it has 'stopped working'. Has anyone any ideas?