Acer Notebook wont Boot up after factory reset

  xxmccwolfxx 09:05 22 Jul 2016
Locked

So I did a factory reset on my laptop and it kept saying unable to complete or something like that and options came up to return to windows or retry the reset. So i retryed one more time. It didn't work. So i clicked return to windows. It restarted and now it just shows the acer loading screen then it goes to a black blank screen. I have no dvd drive and i tried f2,shift+f10 and alt+f10. Nothing has worked. It just shows the acer loading screen then black blank screen. Its a new laptop aswell it only a year old. Please help. Thanks.

  robin_x 09:25 22 Jul 2016

Make a USB or DVD (from ISO) to clean install.

W10 Media creation Tool allows free upgrade before 29th July.

=-=-=-=-=

If you wish to stay with W8.1, see W8.1 Media Creation Tool

(Microsoft servers give blank page for this just now. Check later today)

  xxmccwolfxx 09:34 22 Jul 2016

I dont have a dvd drive. How would the usb clean install work?

  robin_x 09:42 22 Jul 2016

Use the Tool to make the USB. Boot it and follow instructions.

You'll need a spare 4GB or more USB Flash

  xxmccwolfxx 16:32 22 Jul 2016

Two questions will this cost anything and can the usb be my phone? Or does it have to be a new usb?

  robin_x 17:53 22 Jul 2016

No cost just now except a USB drive. You can't use your phone.

If you wanted a W8.1 upgrade to W10 after 28th July, that becomes chargeable.

  robin_x 17:55 22 Jul 2016

This thread is now locked and can not be replied to.

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