Having problems with my laptop where when I shut the lid or click on the sleep button the laptop crashes. When the power button is pressed it does not fully turn on, the power button then needs to be held down for 10 secs then pressed again to turn the laptop back on.
Tried numerous different things to try and overcome the problem but with no joy... Ended up backing the system up and reinstalling windows using Acer's internet recovery system!!!
This did not work!!!!!!
Thinking it is either still some software problem occuring or a hardware failure. No diagnosis software will report any problems with the system.
Searching the internet for advice is turning up with nothing so have turned to a forum for help.
Many problems with sleep/hibernate can be down to driver issues and them failing to close/wake correctly...
You should have a hidden recovery partition on an Acer that allows a factory reinstall back to day one. If sleep fails to work from that then you have a problem that needs investigating. If you try that then I wouldn't go online or do any updates... just try the sleep/hibernate functions.
I've never heard of "Acers internet recovery system".