What qualifications for a doctors receptionist?

  bumpkin 20:52 16 Jul 2014
Locked

What qualifications for a doctors receptionist? In the past it was easy, all that was required was that you were blatantly rude. Now it seems (probably EU directive) that you have to be grossly obese and grotesquely ugly also.

  wee eddie 21:02 16 Jul 2014

And, the hide of a rhinoceros

  Aitchbee 21:08 16 Jul 2014

bumpkin ... you seem to have a chip on your shoulder. Do you feel better now - having vented your spleen?

  Al94 21:10 16 Jul 2014

I must be lucky, our receptionists are young and gorgeous!

  Aitchbee 21:14 16 Jul 2014

... and also, you can't judge a book by it's cover ... same maxim applies to doctors' receptionists, I reckon ;o]

  bumpkin 21:17 16 Jul 2014

* I must be lucky, our receptionists are young and gorgeous!*

Well they won't last long unless their specialty is rudeness.

  bumpkin 21:34 16 Jul 2014

* you can't judge a book by it's cover *

Quite right Forty Shades of Grey for example does not sound rude.

  spuds 23:59 16 Jul 2014

The doctor's practice I frequent, seems to now have a change of staff on occasions, and the replacements all seem fair minded and reasonably fit and of 'average' build.

The only problem at times is how each individual works, completely different to each other when requesting an appointment or when attempting to leave a message, that wants passing on to the GP.

  Quickbeam 07:37 17 Jul 2014

In my experience, I'm always treated with the same courtesy/disdain that I start the interaction with.

Bad hair day perhaps? Yours that is...

  carver 08:14 17 Jul 2014

We have 4 different receptionists and 3 of them are really nice to talk to, you can chat to them have a joke and they will try to go out of their way to help.

The 4th one is from hell, her idea of help is to not talk to you, speak to her about an appointment to see the doctor and she will tell you that you aren't ill enough to see one.

I phoned for an appointment for my wife who suffers from bad Asthma and COPD and she tried to give me an appointment for 2 weeks in the future, it wasn't till I asked for her name so I could tell the hospital who was to blame for calling an ambulance she "found " a spare slot in the doctors list.

I will say she is not obese she just looks as if she is a bulldog chewing a wasp

  BT 08:34 17 Jul 2014

I want it put on record that the receptionists at my Doctors surgery are very nice helpful people. They are different ages and looks but without exception are all very helpful, doing a demanding job. It must be hard to stay cool when dealing people who are not feeling at their best, and the just downright rude ones who think they should get priority.

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