First time I used a Linux notebook, during the initial setup procedure I entered my new password and wrote it down on a piece of paper, only somebody decided that exact moment was appropriate to ask me something and being distracted somewhere along the line I either hit the wrong key or something else equally daft. Never did work out what password I'd actually put in to get it beyond the boot screen. The help desk at HP barely knew what Linux was and were as useful as the proverbial chocolate teapot. I had to download a new distro and start from scratch, so to be positive I learned more than if I'd simply got it to work out of the box.
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