recovery cds, tech support

  lissieg 15:19 25 Oct 2006

I recently bought an dell notebook from a friend of a friend. after about 6 months the hard drive died, I tried to speak to dell about it (have you ever tried to get a straight answer from them????). it transpired that I needed a new recovery cd, which because it was over 2 years old were no longer available. My options were to throw away £250 (which is what I paid) and then spend £600 on a new notebook or try to find someone with a cd. Google found me a company called genner communications who sold me a recovery cd for about £20 and the tech guy talked me through installation (coz I'm a bit of a technophobe)I hope this helps someone

  wee eddie 15:23 25 Oct 2006

genner communications click here

Sounds like a goodie. Well done.

  lissieg 15:36 25 Oct 2006

yeah, thats them. I ended up phoning them too, like i say i'm rubbish with computers, it was about 9 pm and he didn't mind taking me thru step by step

  season8 16:24 25 Oct 2006

A good site to have in case you buy a 2nd user pc or laptop.

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