Not in time for Christmas.

  Blackhat 11:34 24 Dec 2011

Anyone else bought on line for presents and not got them yet?

I only made 6 purchases on line this year for presents and 2 have not yet arrived even though I bought in good time. One item had an expected delivery date of 6-15 Dec, the other non specific but purchased end of Nov.

I expect that the various delivery services are not geared up for the increase in on line shopping this year.

  Forum Editor 13:48 24 Dec 2011

For the first time in history, Amazon has failed to deliver a package within the time stated when I ordered.

Love Film has also failed to deliver a few films to me over a week after they were ordered.

What's the country coming to?

  hastelloy 13:49 24 Dec 2011

I placed my last 2 orders with eBay on 17 Dec and Amazon on 20 Dec - both arrived yesterday.

  Blackhat 13:55 24 Dec 2011

Forum Editor

My 6-15 Dec was from Amazon and on behalf of a member of my staff, I am not too bothered about the other one as it was for my wife and she understands but I feel bad about letting down my staff even though it is not my fault.

  Al94 15:17 24 Dec 2011

Amazon let me down for the first time ever, fortunately situation solved with a visit to nearest PC World this afternoon!

  Graham* 15:44 24 Dec 2011

I ordered a mouse from Amazon in October. When it didn't arrive, I checked and it was coming from Hong Kong. I cancelled the order and was refunded. It still hasn't arrived.

  spuds 18:11 24 Dec 2011

Apparently Amazon are having many complaints about Yodel deliveries, but Yodel's CEO as stated that customers will get their items on time. Possibly a case of wait and see?.

On a personal note, I have had problems with three usually reliable suppliers. One supplier sent the wrong item,and couldn't supply another item, then gave a prompt refund for both items,and requested that I send the wrong item back. I now have to re-order again. The other two supplier's items have not turned up, but were dispatched by post a week or so ago?.

But on the whole, other regular deliveries haven't been to bad.Around my neck of the woods, there doesn't seem to be many delivery vehicles about. Perhaps most have ordered early this year?.

I did notice yesterday while on my travels to regular sales outlets, that it might be another one of those 'funny holiday' arrangements, with some companies extending their holiday breaks into the New Year. Even Amazon was informing me, that some of their MarketPlace sellers, would not be sending out items, until the New Year, but you can still place orders.

  tullie 19:02 24 Dec 2011

I placed an order with Amazon lunchtime on the 22nd,received 23rd.

  morddwyd 20:02 24 Dec 2011

Let down twice by Amazon for the first time ever, both times the carrier was Royal Mail.

Forget all the excuses about it being Christmas, it comes around the same time every year, and all delivery agencies are busy.

If you can't deliver then don't say you can, and, more importantly, don't charge for next day delivery when you can't make it.

It takes a hell of a lot of hard work to build up a reputation like Amazon's.

It can disappear in a few short weeks.

  rdave13 21:16 24 Dec 2011

Good one

  Forum Editor 10:36 25 Dec 2011

I think that Amazon may yet have cause to wonder about its policy of letting third-party sellers use the Amazon site as a shop window. A client of mine is currently in a serious dispute with an Amazon seller who has ( so far) failed to meet its contractual obligations

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