THis and all the other "mispayment, non-payment etc etc isuues are a symptom of systems that are far too complicated to even administer correctly.
Let alone for the public to understand clearly what their entitlements are.
No wonder so much money is wasted on the administration of such complex systems.. The UK could save millions, maybe billions, by having a simpler system. And the public would benefit in two ways - there'd be more money for benefits (or less needed in taxes), and people would be more assured they'd be getting what they were entitled to.
i noticed this:Vince Cable asked for assurances bailiffs would not be turning up at ex-servicemen's doors" its becoming too easy for these type of companies to turn up at peoples doors,the big question is who's fault is it..? if its there's then they are totaly wrong to even asume bailif's...