in the consumer electronics retailing market, and that's the consumer. Whatever DSG does, and whatever BestBuy does to compete, we'll be the ones to benefit.
When you open big stores you have one enormous obstacle to overcome. It's not the logistical challenge of stocking and displaying a huge range of products, daunting as that can be. It's not how you manage your marketing strategy - people will come to look at you anyway.
The big problem, and the one which must constantly feature in the worst nightmares of those whose job it is to get the show on the road and keep it there is.... staff. Getting the right people, and training them in the art of cultivating and maintaining the goodwill that will bring your customers back time and again, is a truly monumental task, and one which is absolutely crucial to the future success of the business.
There's a long, cold winter in store for electronics retailers, and only the fittest will survive.
Probably wandering around looking for the exit. That happened to me a few years ago when a new C&A store opened, used the escalator to the first floor, but the only way down was by stairs, found it eventually tucked away in a corner with a small sign, they never did get that down escalator put in before they closed.
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