In a previous poll (click here) we found that about 70 percent of us did at least some of our Christmas shopping online this year. How did you find this experience? Have your say in the poll in the lefthand column, or use this direct link:
I ordered a fair bit from them - as usual - and everything arrived on time.
One item (Kindle) had a fault on the screen on arrival, I phoned Amazon, and a replacement arrived the next day. An email included a link to an Amazon page where I printed a special return label for the dodgy Kindle, and another link to a DHL page where I could specify a collection date.
DHL arrived today at 8:30, scanned the barcode on my returns label, and that was that - parcel returned to Amazon at their cost.
It's how it should be,but often isn't. Amazon has efficiency in its blood, which is why the company is the best e-commerce operation in the world.
Articles that I ordered first week of December have arrived at various times with the last appearing this morning. Several different suppliers involved and all delayed so I suppose it must be blamed on the weather though I must admit that Amazon were a bit slow in early November as well as books ordered then took two weeks to arrive.
I have to admit that I've been surprised this year by the speed at which we have received all of our online goodies. Dvd's were here in 2 days, clothing for my older 3, here in 4, games for my younger 2, 3 days, dog food I think was next day, and best of all most of what was purchased was free P&P. Also I'd like to say that despite the nasty weather here in Horncastle and the surrounding Lincolnshire areas, all of the postie people including the couriers have been brilliant. I too normally prefer to buy local, but this year not doing that way has been alot easier.
Been very patchy, courier deliveries have been excellent, but the postal deliveries here have gone to pot completely. Several items now well overdue despite the suppliers getting them out in good time.