Apple fined for misleading customers in Australia

  Cymro. 10:47 19 Jun 2018

BBC link

An Australian court has fined Apple A$9m (£5m;$6.5m) for refusing to fix iPhones and iPads that had been serviced by third parties. The nation's consumer watchdog took the tech giant to court last year following complaints from users about faulty devices. Apple admitted that it misled 275 people about their rights to remedies such as repairs and replacements. The Federal Court of Australia found those actions breached consumer law. The investigation followed complaints about Apple's so-called "error 53". The fault rendered iPhones and iPads inoperable, after users downloaded a software update. But when customers sought repairs, Apple denied some of them assistance because their devices had previously been fixed by a third party, the Australian Competition and Consumer Commission (ACCC) said.

  Pine Man 11:47 19 Jun 2018

They can afford it;-)

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware Area 51m review

Serif just launched its InDesign killer Affinity Publisher

macOS Catalina Preview: First look at the new Mac update

Les meilleurs antivirus pour Mac (2019)