Zone Alarm update 70 40 08

  MuDelta 16:05 21 Sep 2007

I have been trying to install this without success. Has anyone else had difficulty? The install starts OK but then freezes.


  cocteau48 16:16 21 Sep 2007

Mine updated without a problem.
As I recall you are given the choice during installation to either upgrade or do a clean install-
have you tried both routes?

  MuDelta 17:22 21 Sep 2007

"have you tried both routes?"

No, just update; I want to keep my settings.


  MuDelta 16:20 23 Sep 2007

I have now tried clean install still without success.

  cocteau48 16:57 23 Sep 2007

Next thing I would try is a complete uninstall of Zone alarm followed by a fresh reinstallation from scratch.

  Press Man 17:02 23 Sep 2007


I had a problem as well. i fully uninstalled Zonealarm by following the instructions from ZA web site. When uninstalled I installed ZA in safe mode, all went well.

  bretsky 17:16 23 Sep 2007

Have gone back to the previous version 7.0.362.000 from 408, as my event viewer showed an error at boot up and subsequent boot ups, Kl1 (K l 1) system driver failed to load, googled this and it appears to be buggy, part of Kav (Kaspersky anti-virus) package I think. And this was a fresh install of which I never have encountered any problems...until this version.
Now all OK with the previous version.

bretsky ;0)

  MuDelta 17:45 23 Sep 2007

I have followed Bretsky's advice for now. Will try pressman's route later.

  MuDelta 18:39 26 Sep 2007

Press Man

Safe Mode was the answer; it installed as usual. Like bretsky, I have kapersky, or rather Steganos, which is I understand is basically the same thing; that may be where the bugs are.

  bretsky 10:31 27 Sep 2007

No, I do not have Kaspersky or any or product by them on my PC, kl1 is a system driver that Z/A has as part of the package and it was this file that was not loading, so I went back and reinstalled previous version (7.0.362.000) after a reg clean and all is OK now.

bretsky ;0)

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