My wife’s computer will not open IE any longer and Zone alarm reports the following:
ZONE ALARM SECURITY ALERT IE Crash Detection is trying to communicate with c:\Program Files\Internet Explorer\IExplore.exe by opening its process. Application: iedw.exe Allow____ Deny____
When she tries to open IE it fails and sends a report to Microsoft. (That should help....right!)
From past computer problems she is paranoid and does not download or open anything she is not expecting, but I see some postings on the net that say the iedw.exe can be located in a number of places but problems with it are most likely a worm or Trojan horse, although at the same time it is also a standard needed windows file.
She is running WinXP Pro SP2
How can I tell if this is the problem and what should I do?