Zone Alarm has taken control

  portofcall 08:40 18 Aug 2003
Locked

I recently downloaded zonealarm as a trial program. Time expired and I didn't buy. Removed the program (so I thought). Now, I can't log on (aol). Aol doesn't know why (have reinstalled)...same problem. I get into aol but cannot access web. Now, have found zonealarm folder not deleted and if I click on to their logo I get on the web. If not, I get "host has timed out". This cannot be right!

  Jester2K II 08:43 18 Aug 2003

click here

read 1. 1. How do I uninstall, then re-install ZoneAlarm?

to make sure all components are removed.

  portofcall 22:08 18 Aug 2003

Followed Jester's advice. I also contacted zonealarm website for download of uninstaller. Unless I am going blind, could not find uninstaller. Instead was directed to download zonealarm products. I have checked and run the uninstall program in folder by chance but seems to reinstall upon reboot. This seems like a one way street.

This cannot be common practice as to make trial program so difficult to uninstall. Messing with registry keys seems dangerous and time consuming.

  Jester2K II 08:04 19 Aug 2003

???

What version of windows are you running?

there were links to manual removal instructions like

Verify that the following have been removed:

- Directories:

1) Zone Labs from C:\Program Files
2) zonelabs from C:\Windows\System
3) Zone Labs from C:\Windows\Start Menu\Programs

- Files:

1) C:\Windows\System\vsdata.dll
2) C:\Windows\System\vsdata95.vxd

If it mentions download the uninstaller ignore it skip on until you get to manual removal instructions.

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