XP SP3 won't install

  nutsy 16:30 03 Feb 2009
Locked

Dell Precision 390, XP Pro SP2, Bitdefender.
XP SP3 fails on install, with error message:
SP3 set up error, Access is denied.

I have tried to install with bitdefender disabled, but get same error message.

Any idesa pleas?

Thanks

Nutsy

  john bunyan 17:41 03 Feb 2009

See many other threads. I would download the SP3 to ,say, desktop (don't run). Then disconnect from internet; disable firewall, anti virus and spyware,(probably easiest to Run, type msconfig, then start up, then disable all). then restart. then install SP3 from desktop. Then msconfig again, -re - enable start programmes, re enable anti virus etc. then restart, reconnect to internet check for MS uodates.

  Fruit Bat /\0/\ 17:49 03 Feb 2009

Your anti virus / antispyware may be blocking access to the registry.

1. Make a backup of your registry.

2. Download and install subinacl.exe.
click here

3. Create a file called reset.cmd with Notepad. Copy the text below into the file reset.cmd and run reset.cmd with administrative rights (it may take a LONG time):

cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

4. Reboot at SAFE MODE and try install SP3 again.

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