XP SP2 Modem Problem

  CDL 17:03 19 Aug 2004
Locked

Just installed SP2. All ok apart from now windows cant find my modem ! I've tried everything (???) -2 other modems etc etc but nothing I do will find it. Drivers reinstall ok but still no modem apparent. 'Modem diagnostics 'unable to communicate with modem either.

Any ideas please - I'm lost !

  Fruit Bat /\0/\ 17:29 19 Aug 2004

What type of modem / connection usb /cable BB or dial up?

  CDL 17:50 19 Aug 2004

Diamond Supra Express on a PCI slot with a dial up but I've tried two other modems that work on other machines ok (both updated with SP2). When I reistall the drivers from the CD ,the modem shows up in device manager an properties show it working correctly ! When i either 'query' the modem or try to dial up I get an error message to say Windows cant find it

  CDL 17:50 19 Aug 2004

Diamond Supra Express on a PCI slot with a dial up but I've tried two other modems that work on other machines ok (both updated with SP2). When I reistall the drivers from the CD ,the modem shows up in device manager an properties show it working correctly ! When i either 'query' the modem or try to dial up I get an error message to say Windows cant find it

  Stuartli 18:02 19 Aug 2004

I have a Diamond SupraExpress 56i V Pro - whenever I have moved up operating system wise it has needed the very latest driver available.

New owners of Diamond is Best Data Products and a link to modem drivers can be found here:

click here

Or try click here and follow the chipset links and manufacturers for drivers.

  CDL 14:15 20 Aug 2004

Thanks for that info. Stuartli. I'm working on it now !

Trouble is; I've tried two other different modems - both of which work fine in other machines,after installing SP2 and I still have the same problem ! An other thing - 'Device [email protected] tells me "This device is working properly". I's as though its all ok etc but something is keeping it disabled.

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