XP Problems in general

  jonski 19:29 07 May 2003

a pensioner in my area has recently installed XP on his computer and he`s downloaded service pack 1 and various other downloads from m/soft website.
PC is a Packard Bell p4 1.5 256 ram 20 gig h/d

He cannot shutdown his pc..it keeps rebooting, i checked this site out last night and read the probs others have had and enabled advanced power options...still no different...installed 2 different shutdown proggy`s namely 1 touch shutdown and quick shutdown...both shut pc down but it still reboots...also..cannot find language options for the keyboard...modem driver not found on xp cd...he`s also tried installing a game and installed no probs..but when he tries to play the game it says he needs the latest direct-x 8.1 which he already has and another error mentioning TNL which i assume has something to do with OPEN GL or some sort of graphics rendering...anyone any ideas.?

  barrie_g 19:38 07 May 2003

it sounds as though he may have taken the upgrade option, his best solution is to boot from the cd and do a clean reinstall of xp(advanced option) and format his drive using the xp setup.

  jonski 20:09 07 May 2003

thats exactly what he`s done...clean install

  Morpheus© 20:13 07 May 2003

A few of the posts on this site say members have had trouble with the service pack, might be best to do a clean install and leave the service pack out of it and just put in the ones you want when you need them....

  jonski 20:42 07 May 2003

thanxs morpheus, i just phoned him and he says the problem with the shutdown was there before service pack install..and thats why he did it..

  cdb 20:50 07 May 2003
  jonski 20:57 07 May 2003

cheers m8...i`ll give it a go when i go round to his house tomorrow...

  VoG™ 21:30 07 May 2003

Also this click here

  jonski 13:09 10 May 2003

Thanx VoG™ made good reading...i`ve tried almost everything on the page..and now the bloke wants to go back to ME...i got everything else working for him except the shutdown problem and a pc game...but he still want to go back to win Me.

the shuting down and restarting out of the blue is commonly caused by a poor quality or ailing power supply unit.

TNL = texture and light some graphics cards(anything pre-gforce) cant do that. it sounds like the game in question is too advanced for the video card.

  jonski 13:26 10 May 2003

its not shutting down and restarting..its just not shutting down atall...it goes through all the motions then restarts.

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