XP pro (SP1) shutdown

  Martin12 22:20 02 Feb 2005

I cannot get my PC to shut down it just goes to "saving settings" and then comes to a halt.
I have tried Adaware and Norton AV no luck.
Any ideas???

  VoG II 22:24 02 Feb 2005

click here and scroll down to Powerdown Issues.

  Martin12 09:17 05 Feb 2005

I tried all of the solutions offered, no luck.

Any other ideas?

  ACOLYTE 09:23 05 Feb 2005

click here maybe?

  Martin12 17:44 12 Feb 2005

I think this is part of the problem. Zone alarm has a program logon.exe trying to access the web.
I think this is a worm virus, any ideas about removal?

  VoG II 17:46 12 Feb 2005

I think this a trojan. Try a scan with a² click here

  Martin12 18:06 12 Feb 2005

Thanks Vog for the suggestion. I've tried it, no luck, any other ideas?

  Jackcoms 18:09 12 Feb 2005

This may cure it. It will take about 8-10 seconds for Windows to close after the fix:

1- Start/Run and type Regedit
3- Click on “Control folder”
4- Select “Wait to kill service timeout”
5- Right click and select “Modify”
6- Set to a lower value than 2000
7- A setting of 200 will be sufficient

Normal setting is 2000 but can safely be reduced to 200 for a quick shutdown. In one or two systems that I've seen, including my own, an extra nought was added on to make it 20000. Not sure why this happens but when it does it leads to a very long shutdown time as people have found.

  Martin12 18:37 12 Feb 2005

Thanks Jackcoms. It was reading 20000, altered it, still no luck, Ideas please!

  Jackcoms 19:43 12 Feb 2005

Bit of housekeeping?

Defrag, Check Disk. Run msconfig and close down any unneeded programs which run at startup.

Download and install click here

As its name implies, it will clean out any crap in your system. You can safely delete anything it finds in 'Issues'.

  Martin12 20:19 13 Feb 2005

Done all this, still not powering down. Now a file "process2020" is asking to access the internet.


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