I built my father a PC for christmas and when i loaded xp pro on it was fine, then i put office 2003 on, stil fine, then i put norton internet security on and the virus protection didn't load properly, i was short on time so to ensure protection i put on panda titanium internet security. now when the system loads up you can't do anything without it crashing.
is it a simple case that the hard drive needs formating or is there something else that can be done?
There are known issues if you have two anti virus programmes installed. Whichever you decide to remove ensure that it is removed completely. Norton does not always clean uninstall and you should read the Symantec guidance notes if removing it.
Hi DCnewton, when you say you built your dad a Pc for Xmas, did you use new items of hardware or second hand items? i agree with jonnytub that i would have unistalled norton first before putting Panda on, however i don't think that it should crash XP. can you give me a few more details on the build and exactly what you have installed etc and i will attempt to help you
KEGGER - The pc is built of all new parts, brief spec: AMD 1700 Athlon 512MB DDR400 by Crucial 80GB Maxtor 7200 HD 550W PSU ASUS MB XP PRO OFFICE 2003 Norton internet security only other software are drivers for printer etc.
I know it was really dumb, i would have unistalled it at any other time - obviously a blonde moment.