XP Pro + Printer Installations Problem

  spuds 12:04 27 Jul 2003

Having just upgraded to Windows XP Pro, I am now having problems installing my two printers.

HP OfficeJet 590 Printer. I have downloaded and installed the latest drivers [23mb] for this machine. Problem now seems to be a communication problem.I am told in the device manager that this connection is working properly, yet I keep getting an error message stating Communication Test Failed and Hardware Interface Error [MLC Channel Open]. This machine worked fine on a previous WME set-up, but it now refuses to print. Usually a blank page appears, sometimes a little bit of single word/line gobbly gook.

Samsung Laser ML-4500 Printer.Installed this printer, but XP would not reconize drivers. Eventually the XP programme installed the printer, and everything seems okay. The problem that I now have, is that I keep getting New Hardware ML-4500 detected on start-up, yet on my printer installation file, it shows the printer as installed okay.I believe that there are some Lexmark printer drivers that work with this machine, any suggestions as to what they are.

Help/Advice gladly appreciated, in solving these two problems.

  spuds 12:43 27 Jul 2003

Thanks Chegs for the quick response.

  spuds 17:58 27 Jul 2003

Recycling problem query.

  spuds 23:53 28 Jul 2003

Answering my own question. Found that the Lexmark E210 Driver should solve the Samsung problem.

HP 590 OfficeJet.Problem still outstanding.

  spuds 23:49 29 Jul 2003

Looking through the Samsung troublshooting site, would appear as though this 'new hardware'problem is known.They have a suggested remedy, which I will try out tomorrow. Will let you know the outcome.

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