XP Multiple problems

  [DELETED] 09:27 10 Feb 2006

have come across an xp home sp2 pc P4 2600 512mb ram,

Printer (canon 1865) has disappeared from control panel, if you try and add printer, you get a message that print spooler service isnt running.

go to services.MSC and have checked that print spooler is set to auto and started.

checked all connections, swapped USB ports no change.

tried system restore to 2 different dates, both failed.

spyware and virus scans come up clean

on device manager there is a problem with the SIS 7001 usb controller, i have tried to reinstall drivers and uninstall/reinstall device with no joy, also tried windows update

the USB scanner has also failed

Think it may be a usb issue, but the problems with system restore make me unsure

What do you think

  [DELETED] 09:43 10 Feb 2006

click here
this may help........

  [DELETED] 12:47 10 Feb 2006

Thanks, that looks very useful

Will revisit the sick PC and report back


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