XP MCE PCI Tv-Tuner Won't Work

  gubbyrichie 17:15 17 Feb 2010

I have a HP Pavilion Media Centre PC, currently running XP SP3 and updates. It came with HP interface, a software package through which there is access to various utilities that come with XP. MCE worked fine until C Drive crashed and I had to have new disc installed. I asked the installer to use the HP Recovery Discs I had made but they didn’t work. What he did instead was to load XP SP3 and updates. Since then MCE couldn’t find the TV-Tuner. I bought a cheap digital TV stick that I can get freeview on fine. I use an external antenna mounted in the loft from which I get good pictures on my digital tv with a feed via a splitter to either the TV tuner card or the stick. I decided to try a BlackGold PCI card because I wanted the convenience of the MCE software. However, when I tried to load the drivers only the analogue drivers would work. The driver install wizard wouldn’t recognise the digital driver for ?unknown device in Device Manager. I got back to the vendor support and BlackGold support. The latter suggested the on board code might be out of date so I exchanged the card but the same problem recurs. I think the problem lies with the HP interface or the absence of it. The bois still has some HP software in it. I used to have a partition on D Drive called E drive, that was a recovery drive but was lost.

I think the problem is to do with the absence of the HP interface software. Has anyone come across this problem? Does anyone know how to solve it. I am reluctant to spend £33 on a set of HP recovery discs without any guarantee that that will solve the problem.

  john bunyan 17:31 17 Feb 2010

See here:
click here

  Jollyjohn 20:05 17 Feb 2010

When I recently upgraded motherboard and cpu and then reinstalled WXP MCE I made the mistake of going to SP3 before getting the Pinnacle Dual Tuner card installed.

I reformatted, installed WXP MCE SP2, .net framework, pinnacle software then set up media centre guide etc - all working - restore point created then updated to sp3 - so far so good.

I dont have windows set up automatically install upgrades as it appears to knock out the guide which then crashes when trying to edit so I have to do a rescan for the tv setup.

Good luck

  gubbyrichie 17:21 20 Feb 2010

Thanks a lot for your advice. I tried it, had problems with de-installing SP3 but successfully used method 2 recommended by Mocrosoft but I still couldn't install the BlackGold drivers from my desktop. The driver install wizard just wouldn't recognise them. Any other suggestions?

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