XP home. problems after downloading media player 9

  [DELETED] 18:25 25 Nov 2003

Just downloaded xp update media player 9 series, now all I get when trying to play cd is error message 0xc00d1199: condition id 0x00000000 cannot play file. Also if you try to access radio stations you get error message 0xc00d1197: condition id = 0x00000000 windows media player cannot play the file.
I am on blueyonder broadband.
I have tried going back on the restore dates but the player does not revert back to earlier version. Have enabled all network protocols and proxy settings are on autodetect.
Downloaded Winamp 3 and that works fine on radio or CD playing.
Can anyone help please.

  [DELETED] 18:27 25 Nov 2003

have you tried going into control panel, add and remove programs and looking for the windows media player 9 install. if its there then high light and click remove.

  [DELETED] 18:47 25 Nov 2003

Tried that already but its not there

  [DELETED] 18:51 25 Nov 2003

You need to click on Add Remove Windows Components.

  [DELETED] 19:09 25 Nov 2003

tried that still no joy

  [DELETED] 19:14 25 Nov 2003

Have you tried system restore?

  [DELETED] 19:15 25 Nov 2003

Try reinstall from,and save it.

click here

  [DELETED] 19:29 25 Nov 2003

the WMP9 installer automatically enters reinstall mode if you install it on top of itself,that's the best way to do a repair. It is counterproductive to remove the player if you intend on reinstalling it.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi 8 Review

Adobe confirms it’s working on a full Photoshop for the iPad

Apple announces new MacBook Pros for 2018

Qu’est-ce qu’Amazon Prime ?