In XP Home installing a new folder causes a crash

  ian3 14:38 09 May 2006
Locked

When trying to create a new folder by using File then New Folder on my wifes 1 year old laptop causes the main folder eg My Pictures to hang and then have to go through the End Now process. Have tried resetting, even system restore etc but no result. It appears that it is in trying to access the 'File' element which is at fault. Would appreciate any help

  Graham ® 14:43 09 May 2006

Can you create a new folder on the desktop?

  ian3 14:49 09 May 2006

Hi Graham

Just tried and yes I can create a New Folder on the Desktop

  Graham ® 14:57 09 May 2006

Can you drag it into My Pictures?

  ian3 16:41 09 May 2006

Now I can't even create a New Folder on the Desktop.

For info, I can open existing folders but the problem is trying to open the 'File' drop down menu which now causes everything to hang even the pc switch off.

  rawprawn 17:41 09 May 2006

Try Start/Run/type sfc /scannow and hit enter. You will need your XP CD.
PS Watch the space sfc and/

  ian3 20:05 09 May 2006

Hi rawprawn

Ran your suggestion twice and both came up clear

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