XP home edi keeps rebooting by itself

  MannOne 22:36 23 Dec 2003

XP home edi keeps rebooting by itself after I have loaded software and selecting the installation button.

It also re-boots sometimes when I click on a link on a web site eg. to view pdf files or any files.It also does it intermittently when I pick out a video file to watch in Media player.

Reasons for this could be due to the processor going or there is some corruption. I had my PC back after the same prob-except that then the reboots were happening regularly at 7-8 minute intervals! Had the HD reformated to my regret in that all data was erased.Processor is AMD Athelon,1.4 Ghz.

Any ideas or recommendations as I've to take it back to the shop in the new year? Thanks

  VoG II 22:41 23 Dec 2003

Assuming that you have an XP disk:

Boot from the CD

Let the Setup go through the first part of the Installation procedure.

When you come to the screen in which it says "Welcome to Setup." press Enter to Setup Windows XP.

Press F8 to agree to the End User License.

Let the Setup search your system for previous versions of Windows.

When the Setup is finished searching your system, select your Windows XP Installation and press the R key on your keyboard to start the Repair Procedure.

Setup will delete all major system files and then replace them with new copies.

You will have to download all of the updates from Microsoft Windows Update again because it replaces the files.

  hugh-265156 22:43 23 Dec 2003

driver or software conflict problem is most likely.

troubleshooting click here click here

  hugh-265156 22:47 23 Dec 2003

to stop the restarting and get a useful error screen instead click:

start/control panel/system/advanced/start up and recovery/settings/

untick "automatically restart"

next time you get an error write it down exactly and type it into the searchKB box click here of post it here for info

  Blartfast 23:07 23 Dec 2003

This happened to me - It was a graphics driver problem. It was resolved when I installed an updated graphics driver

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