I am re-installing Office Xp and Publisher XP on a machine that I have had to recently format. The Publisher one goes down okay, but when I put the product activation key into the Office XP during install, it keeps telling me it is the wrong one. I have the key written down on the disk (fortunately) as the cover was lost a couple of years ago, but have never needed to re-install it before now. I have downloaded Magic Bean Finder 1.7, but cannot get it to read the disk, as it only tries to look at the registry and coming up blank as Office XP is not yet installed. I have looked at the disk and found a 31 number product code, but this does not match the 25 spaces allowed for the activation code during install. Does anyone out there know of a program that can tell me what the activation product code is on my Office XP disc please so that I can finally get it loaded?
The individual product codes are not on the cd, that would be totally impractical as every single disk would have to be unique. I suspect your only solution is to contact Microsoft and explain your problem and see if they are willing to help.
If you have proof of purchase (receipt, bank statement etc), contact Microsoft and they may issue a new code, otherwise I suggest you move up to Office 2003, a much beter program.-- If you cannnot load your XP office software, try OPEN OFFICE (google searh) for free office software
Thanks guys. I will try to contact Microsoft, but I have had problems in the past where I tried to contact Microsoft about a problem but kept getting redirected to a site that I had to pay to get technical help - so I gave up. Microsoft is not as easy to talk to as it used to be. Appears all they want is your money for the product and then to pay for support when things go wrong. I wouldn't buy a car from them, that's for sure - lol. Anyway - thanks guys, I'll try and see what they say if i can get through to them without paying. It's just so frustrating having paid a lot of money for a product, used it for a few years and then find I can't load it again without the bloody correct key. Ahh well, as the French say - Ce la guerre........
I have just bought a new computer and they have a trial version of Office 2003 on there.The number required is a 25 digit one.The only trouble as far as I am concerned, is that I type in the number given and Office rejects it.