Working off line message

  pcbobby 14:37 04 Sep 2008

I try to help my elderly neighbour with her new laptop.
The OS is Vista.
She uses PAYG dial up.
Everytime she wants to go on line, a message appears.
Working off line, go to tools etc etc.

Is there a facility whereby we can ensure that this message does not pop all the time?

Thank you.

  Fruit Bat /\0/\ 14:45 04 Sep 2008

The problem happens most likely due to the new addition feature in IE7 in Vista - Protected Mode. Protected Mode is a security enhancement to browsing experience that minimizes the risk of getting infected with trojans or viruses and getting attacked by hackers.

Thus for the workaround or solution to the “No connection to the Internet is currently available” error prompt that occasionally appeared even when there is no problem to network connection is to try to disable Protected Mode. However, turn off Protected Mode in IE 7 will expose computer to security risk. For a better solution, try to disable UAC (User Access Control). If it works and there is no longer any no connection error, then enable UAC again. If this trick works, the error prompt likely to will not appear again.

  pcbobby 14:51 04 Sep 2008

Fruit Bat.
Many thanks again. I shall copy and print.
The dear soul is in hosp, but I shall have a go at resolving the problem on her return.

Thank you.

  pcbobby 15:16 04 Sep 2008

Just an after thought. Would it make a difference if I installed Firefox as default browser?

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