Word and XL docs close without saving- Please help?

  buel 12:30 28 Jul 2013

Hi, On my girlfriend's vista laptop, Word and XL docs seem to close without warning, usually when she has spent ages writing one without saving, please can i ask is there a way to stop this from happening? It doesn't even ask if she wants to save before closing.

Thank you in advance.

  northumbria61 13:24 28 Jul 2013

Check the Office button (top left of screen in Open Word doc.) - Save Tab - Check to see if Save AutoRecover information every -- mins is ticked.

One way to recover is described in this link which you may find useful How to Recover un-Saved MS Documents

  northumbria61 13:26 28 Jul 2013

Correction - click Office button then choose Word Options before choosing Save Tab

  buel 17:55 28 Jul 2013

Thank you so much.

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