Word won't run

  Grahame-255397 10:37 20 Mar 2004
Locked

I have just installed Dragon Naturally Speaking v.7 and found that Word 97 would not open . Now Word docuemnts would either. Word appears on the bar at the bottom but double clicking leads to a mementary flash towards the top of the screen and back but nothing opens. I have uninstalled Dragon but am still getting the problem. Help please!

Should I reinstall Word? I am assuming that I wouldn't lose all my Word docs if I did this?

  VoG II 10:55 20 Mar 2004

Word's default document template may have been corrupted. Do a search for the file NORMAL.DOT and rename all instances to ABNORMAL.DOT then try starting Word.

  slysy 10:58 20 Mar 2004

I have the same problem, Word 2000, wont open any files.

It keeps looking for a template in Startup that I have never heard of and cannot find, cant find Normal.dot either.

But then I have bigger probs with XP so a reinstall is on the cards.

  VoG II 11:07 20 Mar 2004

With Windows XP you will have to enable searching for hidden files and folders to find NORMAL.DOT

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