Word resources low

  michiyo 10:54 09 Mar 2004

when i try to open Word from the desktop or a word file in my documents the pc crash's. Message,
resources are low, have checked the memory status
I have 57 per cent available. Help!

  Jester2K 10:57 09 Mar 2004

Find a file on your PC called NORMAL.DOT (note spelling)

Rename it to OLDNORMAL.DOT

Open Word.

  michiyo 11:05 09 Mar 2004

Thank's Jester2K for the prompt response, will give it a try.

  michiyo 11:32 09 Mar 2004

JESTER2K, unaible to locate NORMAl.DOT amongst the
other normal files,sorry.

  Jester2K 11:42 09 Mar 2004

Use Search (Start Menu, Search) to find it (there maybe more than one if so rename them all OLD1NORMAL.DOT, OLD2NORMAL.DOT, OLD3NORMAL.DOT,)

You must have a NORMAL.DOT because if it doesn't exist Word makes a new one everytime you open it.

  Taff36 11:43 09 Mar 2004


  Taff36 11:48 09 Mar 2004

Let me know if you have a different operating system and which version of word you have.

  michiyo 12:37 09 Mar 2004

Jester2k Problem solved, many thanks.

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