Thanks but not a printer problem, works OK with Publisher but not with Word or Internet Explorer – I think an Epson scan direct copy caused it. I have done the same again with just one copy set up which worked OK but did not clear the problem
..might be worth getting in touch with epson /searching the epson support site then.
I would expect publisher, word and IE to behave in a similar way regarding printing defaults. I read somewhere about macros (in the word normal.dot template) being an issue but that wouldn't explain the IE problem.
I have come across this sort of problem in the past when I needed to print out several copies of a particular document. If I just set say 10 copies and printed them all would be okay later with the default 1 copy returning by itself, but if I set the 10 copies and then went into the printer properties and changed say the print quality and clicked APPLY then the 10 copies setting would be stuck.
To unstick it I would set it to 1 copy and then go into the printer properties, change a setting and press apply. This would reset the copy default to 1 copy. If changing a setting in the printer properties might cause problems choose one that toggles and set it twice clicking apply between each setting and the value toggled should be back to its first value.
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