Word font size

  Channel 21:35 21 Sep 2006

On opening Word 2002 suddenly the font size is about 72 points yet the box says 12.I've closed the program, but it's the same again on reopening.I've shut down the PC for half an hour,tried System Restore, but no change.I use XP Home.Up to today no problems with Word.

  VoG II 21:39 21 Sep 2006
  Diodorus Siculus 21:39 21 Sep 2006

Find a file called normal.dot and delete; start Word and it should be ok.

If not, try detect and repair from help menu.

  iscanut 21:40 21 Sep 2006

Have you tried deleting the file normal.dot and then bring up Word again ?

  terryf 21:59 21 Sep 2006

Just a tip, when all is working well, search for normal dot in C:\Documents and Settings\yourname\Application Data\Microsoft\Templates. When it comes up in the search window, right click and go to properties then make the file read only. Ctrl + C and paste the copy into another location as a backup.

  Channel 22:36 21 Sep 2006

Thanks for suggestions-deleting normal.dot didn't help, nor the detect and repair.I've just printed off Microsoft's advice clicking from the page VoG pointed to, and will try tomorrow.

  Channel 12:17 23 Sep 2006

I followed all the instructions, and eventually had to uninstall,reinstall Word.The problem was still there!I have solved the problem however, by opening a letter written in Word,clicking on New> blank document.It opened Ok, and presumably remade a new normal.dot On closing, I've reopened Word several times with no problem.

  terryf 12:33 23 Sep 2006

Now make it read-only

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