To expand a little on that rather brief post; you should search for normal.dot (not .doc by the way) and save a copy of it. Then rename it to normal.old. Open Word and make your margin changes. Save to the same location as the renamed file, with the name normal.dot and the document type set to template. Then delete the renamed file.
I think I’ve found out what’s happening, sometimes I open Word from, Start-Run-winword /a The reason being it opens quicker than the normal way, which runs a virus scan when opening. When opening the start/run way it creates a new normal.dot file that looks something like ~$normal.dot with the standard default settings. When I open by the normal way by clicking on the Word Icon it opens up O.K with the margins/paper settings I had previously set to default opening. I now open the normal way having deleted the ~$normal.dot template. Thanks for your help.
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