word 2000 background problem

  fstr 09:22 11 Oct 2003

My uncle who has very poor sight usually changed the background colour in word and outlook express but suddenly the background does not now change I tried the repair facility and then uninstalled and reinstalled but still unable to change background

  fstr 15:13 12 Oct 2003

Jim correct will try some of the suggestion but still dont know why the format, background does not work.

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