wont stop printing

  snow baby 01:32 20 Jul 2004

hi,my printer wont stop printing!!!!!press cancel and still it prints,log off and it still prints,cant seem to turn it off.snowbaby

  HauxtonPhil 09:01 20 Jul 2004

Have you tried going to the Printer icon on the taskbar, clicking on it, and choosing 'Purge print jobs'

  Diodorus Siculus 09:02 20 Jul 2004

Try unplugging the printer and leaving it unplugged for a while; that might clear the memory but there is never any certainty of it. I have a hp laserjet that kept a page in the memory for almost 3 weeks while I was away - the cancel button does not always seem to work.

  one23 09:16 20 Jul 2004

I had a similar problem with a previous printer. In the end I uninstalled the driver and re installed a new driver after visiting the manufacturers website for a later version.

  snow baby 17:53 21 Jul 2004

thanks for advice,have since been told to go on task bar,click on printer and i will be able to delete memory.thanks. snowbaby

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