Wont shut down or restart running XP home with sp2

  dizzy3 14:04 22 Jan 2005
Locked

Can anyone give some advise as to why the computer hangs for minutes, wont restart running XP home with SP2.

  Diodorus Siculus 14:05 22 Jan 2005

Windows XP Shutdown Troubleshooter
click here

Troubleshooting Windows XP Shutdown Issues
click here

  dizzy3 15:51 22 Jan 2005

Thanks for the links i have Roxio 7 installed so looking at the links this could be a problem

  woodchip 15:58 22 Jan 2005

try starting by keep pressing f5 when in safe mode type msconfig in the run box go to startup tab and remove ticks from boxs try a shut down restart. if it work put one item back at a time and retry, when you find the problem come back hear

  dizzy3 16:44 22 Jan 2005

did as you suggested all ticks out and put them back one at a time in start up. everything shutsdown and boots up ok, takes about 15 seconds from whenit sayes saving your settings.
What next?

  woodchip 18:40 22 Jan 2005

put ticks back one at a time and test startup boot between each. until it will not boot then you have found the problem

  dizzy3 00:28 23 Jan 2005

seems to work ok at present, did what you said, also updated roxio. Thanks for the help.

  woodchip 22:05 23 Jan 2005

Yes but do not go on the Net without anti-Virus running

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