Thank you for your help - I have tried to convert but the files are encrypted so..that's it I suppose!! It's a cd I bought which I have uploaded onto my pc and would like now to put on my mp3 player but it looks as though I won't be able to..oh well never mind..thank you for trying anyway.
Use the settings menu to choose the quality you require and rip the cd to your computer in the desired file format rather than trying to convert it to mp3 on your computer. I would suggest 128kbps or greater for best results.
Good luck and keep us posted as we are more than willing to offer assistance