Wireless Print Server - Help

  Michael3130 22:32 18 Sep 2007


I recently bought a D-Link DP-G310 wireless print serverand am having great difficulty setting it up. Please help.

I am connected wirelessly to the internet via a BT router. I have followed all the instructions in the D-Link manual but cannot get the printer to print. I also seem to loose connection to the Web COnfiguration after I enter the IP address.

If anyone can help, it tould be greatly appreciated.

Thanks in advance


  Michael3130 08:44 19 Sep 2007

Has anyone had any experience doing this?

I'm a novice when it comes to the whole networking side of things and the manual seems geared towards someone who is a bit more competent on networking.

  Spark6 15:46 19 Sep 2007

I have a DP-G310 printer server that I have a problem with. The P/N:EPG310BEU.C2G does not appear on their American or UK websites. To complicate matters further the quick installation guide supplied with the server is for a DP-301U server.

I have e-mailed their UK Tech Dep't this afternoon and will let you know the outcome. The printer I have is an Epson Stylus D88 and I do not know if it is compatible with the server. HTH.

  Michael3130 15:54 19 Sep 2007

Spark, thanks for that. I think I have the correct manual.

As I said, my main problem seems to be when I use the Web Configuration to set the IP address. Once I set it as stated in my DOS window by typing cpconfigall, it restarts the print server then asks to redirected back to the web config and after that it cannot find the page, which makes me think that once the IP address is changed, it gets confused.

I was going to try the ad-hoc method later instead of going through my wireless router and see if that works. If I have no success there, I think I may bring it back and get a Belkin print server instead.

Thanks again for your help, if you get a reponse please let me know.


  Taff™ 09:18 20 Sep 2007

Does this link help or have you been there already? click here

  Taff™ 09:38 20 Sep 2007

Looking at the User Guide it is very similar to D-Link`s User Interface for wireless routers. If I`m right there is one piece of vital info missing from the instructions. Once you have changed the settings you must go to the Tools Tab and select the System Commands, then Save All, then restart the router. This might explain why the PS doesn`t remember the settings you`ve entered.

  Michael3130 10:08 20 Sep 2007


I'll give that a go. I saw that yesterday but haven't had a chance to find out which mine is (too busy in work).

The print server restarts itself when the settings are applied but you are right, there is no mention of restarting the router. I'll try that as it's one thing I haven't done. That would knd of make sense.

Will let you know how I get on.

Thanks a lot for your help


  Spark6 12:12 20 Sep 2007

I had already tried your link and, as I posted earlier, my model doesn't appear in any of D-Link's listings. Most strange seeing that it appears to be a legit D-Link product.

Michael3130: I have received detailed instructions for setting up the server. My problem now is that the instructions are for a Vista OS and I have XP SP2 Pro. I've queried the compatibility with their technical support.

If you are using Vista, or if I receive the OK from D-Link, I'll post the instructions. HTH

  interzone55 12:44 20 Sep 2007

Have you tried giving the DP-G310 a fixed IP address, there should be some settings in the BT router to apply fixed IP addresses to devices. I have a Belkin print server and I fixed the address purely so I know it's address when I needed to alter any settings.

  Spark6 14:16 20 Sep 2007

D-Link's instructions for XP:

Since the Print server is independant of the operating system, it does not need any software/drivers to function. It just needs a network connection and proper IP addresses for the settings to be configured

Kindly follow the steps given below to install printer driver on XP when printer is connecetd to print server

Step 1 Go to Start>Settings>Printers and double-click the Add Printer icon to open the Add Printer Wizard.

Step 2 Select Local Printer and click Next.

Step 3 Select Create a New Port and choose Standard TCP/IP Port from the drop-down menu and click Next.

Step 4 This will bring up the Add Standard TCP/IP Printer Port Wizard. Click Next.

Step 5 Enter the IP address of the print server and the port name and click Next.

Step 6 The next window will prompt you for the Device Type. Select the Standard radio button and use Generic Network Card from the drop-down window.

Step 7 Click Finish to close the port configuration wizard.

Step 8 This will bring you back to the Add Printer Wizard. Step through the remaining windows of the Add Printer Wizard, accepting the default values to complete configuration.

Check LPR Byte Counting Enabled. Click OK to accept the setting change and attempt to print a test page.

Best regards,

D-Link UK Support Team

  Spark6 14:20 20 Sep 2007

Instructions for Vista:

Since the Print server is independant of the operating system, it does not need any software/drivers to function. It just needs a network connection and proper IP addresses for the settings to be configured.

Secondly , you need to add a printer.

Kindly follow the steps given below to install printer driver on Vista when printer is connecetd to print server.

Step 1 Locate the Queue name, or Port name, of your printer.

Step 2 After you locate the Queue or Port name, you will want to write it down.

Step 3 Click Start and then Control Panel. Locate the Printers icon. Click the Add A Printer icon.

Step 4 Click Add a Local Printer. Use this option only if you don't have a USB printer. (Windows automatically installs USB printers when you plug them in).

Step 5 Select Create New Port. For the port type, select standard TCP/IP Port. Click Next.

Step 6 Click the drop down menu for Device Type and choose TCP/IP Device.

In the Hostname or IP Address field, input the ip address of your print server. (The default address for most of D-Link's print servers is

The PORT NAME field is purely for identification purposes. This allows you to discern the port you've created later on for configuration.

Step 7 Windows will attempt to detect the printer. Please allow a few moments for the operating system to do this.

Step 8 Highlight the radio button labeled Custom and press the Settings button.

Step 9 Click the radio button labeled LPR.

The LPR Queue Name field will now become available. Here you will need to enter the Queue or Port name that you acquired in Step 1.

Check the box labeled LPR Byte Counting Enabled. Click OK.

Step 10 At this point, you'll be brought back to the previous window. Click Next.

Step 11 Windows will now attempt to detect and install the printer driver. If Windows is unable to detect the printer and find a matching driver, you will be given the option of selecting a printer from a list of available printer drivers.

Step 12 In the left window you have a list of manufacturers, and on the right side you have the various models. Select the model that pertains to your printer. Click Next.

Step 13 Next you will be prompted to give the printer a name. You can leave the default Windows name, or you can create your own if you wish. Click Next.

Step 14 Once the printer successfully installs you will be given the option to print a test page. If the test prints then the print server is configured properly. Click Finish.

Best regards,

D-Link UK Support Team

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