winxp/print queue/can't clear queue

  frior-one 18:07 22 Oct 2003

hi help please. new winxp pc. no printer installed, kids press PRINT. now keep getting job in queue messsage and having trouble installing a printer..point me in the right direction someone...i know you can.

  Djohn 18:40 22 Oct 2003

Which printer do you have, someone will advise on correct setup?

Also do you mean the print Icon from within an application was pressed before the printer was installed? If so when the message comes on-screen, do you have the option to expand it, or click on "File" or similar to end the print queue? j.

  frior-one 20:32 22 Oct 2003

thanks for quick reply.
the printer is a cannon. i am not sure how the document was printed, it was a problem described to me by a friend. i was hoping that someone would come back with "oh yes you need to do this, this and this" but i know things are never that easy. i should get some more information and update the post. cheers anyway for the reply.

  Djohn 20:36 22 Oct 2003

Yes please and the model of the Canon printer as well, also is it to be connected with the USB connection. j.

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