Windows xp won't shut down

  hargranules 10:36 31 Dec 2005

I helped set up a new pc yesterday which was working fine. It's windows xp brand new. I set up home network stilled worked fine. Then installed norton anti - virus, norton go back and norton ghost. Now will not shut down freezes on windows is shutting down page.

I am sure this is what has upset it but cannot find any help pages on norton site. Please help!!!!!!

  GuZ><0r 10:40 31 Dec 2005

I once had Norton and tbh with you, I think it is rubbish and messed around with my system a lot. Un-install it and get all the free anti-virus/spyware programs out there. They work great and do not wreck your computer.

  hargranules 10:41 31 Dec 2005

Not my pc otherwise I would. Do you have any ideas how to solve this?

  GuZ><0r 10:44 31 Dec 2005

No, sorry, That was the only thing I can think of, not a user of Norton.

  Totally-braindead 10:44 31 Dec 2005

I too am not a great fan of Norton, however having said that, the important thing to find out is what is causing the problem. Delete it all then try installing one program at a time until it fails, that at least will tell you what it is that is causing the problem and hopefully make it easier to find a solution.

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