I'm hoping someone can help me. I visited my Brother-in-law who's laptop win not start.
It states the 'Winnet.dll' file is missing. This appears even when safe mode is selected. We are stuck. He has no windows disc just a rescue disc that will format and reset everything. Is there anyway it will start?
Hi Fruit Bat /\0/\,
Cannot get into safe mode as the missing file warning flags up and when 'OK' is pressed closes down. I will try another XP disc to see if this will 'repair' but I seem to have done this a few years ago on my own old PC and because it was a different copy from the one on the PC, it wouldn't work. I give it a go as I will try everything.
After trying to fix my brother-in-laws laptop PC via phone I now have it here at my house. I placed a windows XP CD in the drive after it continually froze on the logo screen. Tried safe mode, and last known..... to no avail. After pressing 'R' it then requires a admin password. How do I get pass this as after three attempts it asks for a restart. Is there anything I can do or are we doomed and a format is in order? Obviously this would fix things but I would much to prefer to repair it if possible as there are files and the set-up when running OK. Any help appreciated.
I am sure you would have tried this but just in case.
Ask your brother in law if he has set a password, if so what is it. Can you continue without
entering a pasword
just leaving it blank, look for the "next" or "continue" tab. If that still fails
try "admin" is the password box.
When Starting with XP CD in the drive choose setup, then let windows look for a operating system, it will find it, click on the one it finds then press R for repair. After it repairs it you will need to download all Windows Updates again
Normally if there is no admin password you just press enter
Download and burn a linux CD such as ubuntu this will allow you to copy the file across as per woodchip's suggestion or a the very least allow you to get all your data off be fore you reset it to factory settings or reinstall XP.
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