Windows XP - Unable To Enter Standby Mode

  Fastflys 11:36 15 Mar 2003

Instead of entering standby mode a window appears with the following message:

Heading: System Standby Failed
Text: The device driver for the 'Microsoft PS/2 keyboard (Intellitype Pro)' device is preventing the machine from entering standby. Please close all applications and try again. If problem persists, you may need to update this driver.

I have a Microsoft Internet Keyboard and have installed the latest device driver from the Microsoft website - no joy.

I have closed all "normal" applications and disabled Norton Internet Security - no joy.

To test Standby on it's own I have set screensaver to "None", turn off monitor to "Never" and unchecked the "Enable Hibernation" box - no joy.

I have downloaded from the Microsoft website the XP Home Edition service pack and all critical and routine updates as and when notified by Microsoft.

I have checked for conflicts of hardware and software to the best of my limited skill and ability and have found none.

I'm no computer expert - just a user who's grown up with DOS, 3.1, 95 etc. Is there anybody out there who can help me?

  powerless 11:40 15 Mar 2003
  powerless 11:41 15 Mar 2003

oops not exactly the keyboard type.

  « Ravin » 12:04 15 Mar 2003

not sure but see if this is of any help click here

  Fastflys 13:12 15 Mar 2003

Thanks Powerless and Ravin for info.

No access to troublesome computer until Tuesday.

I have not installed Adobe Type Manager but maybe it is included in other software that I have. Will check it out.

How did you create a "Click Here" link and the number "814149" in bold?

  powerless 13:17 15 Mar 2003

When you reply to a message to put something in BOLD put whatever it is you want to say in the box next to "Title"

To make a "click Here" just copy the web address in to your message, the site converts it to a "click here"

www. pcdavisor .com

I've added spaces to prevent it from becoming a click here but. But you see how its done.

  powerless 13:18 15 Mar 2003

Spelling it correctly also helps. :-(

  Fastflys 14:38 15 Mar 2003

Thanks for the extra info.

I've already put it to good use!

  Fastflys 13:03 16 Mar 2003

Managed to access troublesome computer today [Sunday].

Adobe Type Manager 4 was installed. Rather than remove it I accessed the Adobe website and downloaded version 4.1 which is compatable with Windows XP.

This solved my standby problem.

Many thanks for your help.

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