Instead of entering standby mode a window appears with the following message:
Heading: System Standby Failed Text: The device driver for the 'Microsoft PS/2 keyboard (Intellitype Pro)' device is preventing the machine from entering standby. Please close all applications and try again. If problem persists, you may need to update this driver.
I have a Microsoft Internet Keyboard and have installed the latest device driver from the Microsoft website - no joy.
I have closed all "normal" applications and disabled Norton Internet Security - no joy.
To test Standby on it's own I have set screensaver to "None", turn off monitor to "Never" and unchecked the "Enable Hibernation" box - no joy.
I have downloaded from the Microsoft website the XP Home Edition service pack and all critical and routine updates as and when notified by Microsoft.
I have checked for conflicts of hardware and software to the best of my limited skill and ability and have found none.
I'm no computer expert - just a user who's grown up with DOS, 3.1, 95 etc. Is there anybody out there who can help me?