Windows XP Remote Assistance

  Mat2 16:09 03 Nov 2003

Hi Folks

As Anybody tried the Windows Remote Assistance, If so did you find that you could fix problems with other peoples computer with it or was it a waste of time.

Any information would gratefully recieved


  bremner 16:28 03 Nov 2003

I have used it and fixed a problem on my brother in laws machine.

The biggest draw back was speed. I am 512BB and he was 56k dial up. Whether it was because of this I am unsure but it was a slow and tedious process.

  Mat2 16:31 03 Nov 2003

Hi bremner

Thanks for your reply. Regarding the connection speed we are both on 512k broadband, so the speed shouldn't be tredious.

Many thanks


  Stuartli 16:44 03 Nov 2003

You could use LapLink if you have difficulties with Remote Assistance, but Microsoft did develop XP Pro to be a first class network OS.

  Mat2 16:57 03 Nov 2003

Hi Stuartli

Thanks for your response, i will keep your suggestion in mind if i run into any problems with Remote assistance.

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