Windows XP problem

  aboutit 17:03 31 Oct 2003

Twice I have had the same message when I switch on my computer it says Windows cannot start this could be due to new software or hardware recently added it then goes on to say that it will start in 30 seconds. I haven`t added any hardware at all. Can anyone explain why this is happening. This has also happened to my daughter and she cannot get anything at all on her laptop just the message and then a black screen

  AndySD 18:17 31 Oct 2003

The first thing to do is update your virus checker and run it. If you dont have one then there is a free online one at click here if it finds something note the name down it may be the same on your daughters laptop.
Post back with your operating systems.

  aboutit 19:11 31 Oct 2003

thanks tried them. my daughter can`t check hers for a virus as she can`t get past the message on screen. Windows XP PRO Compaq laptop

  Tree3 19:15 31 Oct 2003

what point of startup does it get up to before displaying this message

  spikeychris 19:18 31 Oct 2003

Bit of a coincidence don't you think...your machine and your daughters receiving the same error message. Have you mailed here anything? or obviously visa versa..

  spikeychris 19:19 31 Oct 2003

Have you mailed HER anything?

  aboutit 19:21 31 Oct 2003

Windows XP Screen appears as if starting but then message appears. No we haven`t emailed each other

  Limehouse 19:41 31 Oct 2003

Are the PC's networked, or have you both installed the same piece of software lately. Have you tried starting your daughters PC in safe mode, do you get a BSOD with a error message, if so post details for further help.

  FEISAR 20:20 31 Oct 2003

Get in to safe mode (F8) and run system restore.

  Tree3 10:11 01 Nov 2003

when booting it comes up with a white line at the bottom of the screen when its loading that press F8 then choose safe mode and see if it still does not boot

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