windows xp help files

  orsta 18:14 28 Dec 2003
Locked

At somepoint over the Christmas period, I have managed to delete these files.

Can somebody advise on how to restore them?

ian

  VoG II 18:25 28 Dec 2003

What makes you think that you've deleted them? Error messages? Help and Support window blank or ... ?

  mrdsgs 18:33 28 Dec 2003

assuming you have the xp cd handy

find c:\windows\inf\pchealth.inf

right click and choose install.

if your problem is that help and support does not work:

try start/run and type: helpctr -regserver (return)

  orsta 19:00 28 Dec 2003

VoG.
I keep getting "Cannot display the page" messages when ever i try to find something out.

ian

  VoG II 19:05 28 Dec 2003

Try mrdsgs suggestions to repair.

  orsta 19:15 28 Dec 2003

Have just finished trying mrdsgs suggestions. Still no luck.

ian

  VoG II 19:19 28 Dec 2003

Try System File Checker:

Start, Run, Type in

SFC /SCANNOW

and click OK. Have your Windows CD to hand.

  orsta 19:44 28 Dec 2003

Still no luck.

Because of an 4.00am alarm call, i'm calling it aday for now. I will look in again lunch time tomorrow.

i

  VoG II 20:47 28 Dec 2003

but you could do a repair of XP.

Boot from the CD. Let the Setup go through the first part of the Installation procedure.

When you come to the screen in which it says "Welcome to Setup." press Enter to Setup Windows XP.

Press F8 to agree to the End User License.

Let the Setup search your system for previous versions of Windows.

When the Setup is finished searching your system, select your Windows XP Installation and press the R key on your keyboard to start the Repair Procedure.

Setup will delete all major system files and then replace them with new copies.

You will have to download all of the updates from Microsoft Windows Update again because it replaces the files.

... unless anybody knows a specific fix for this problem, of course.

  orsta 14:40 29 Dec 2003

VoG you are a gentleman...... Your "drastic" measure has worked a treat. I am indebted to you. Many thanks.

I'm of to update WindowsXP.

ian

  [email protected]@m 14:52 29 Dec 2003

System Restore worked for me. :-)

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