My son has a dell dimension computer with Xp loaded,yesterday he switched it on and it loaded as far as the User Profile screen and when he selected his user name ,windows will not load, no start or icons will load. Could someone please tell me how to proceed to get the software working again
rawprawn as i have never had to boot up in safe mode,is there anything on the safe mode screen i should be looking for,and i take it you start pressing f8 as soon as you switch on and it starts loading whatever its going to load
rawprawn The problem is,he does not have an original OEM xp disc only the standard recovery disc supplied by Dell,so he will probably will lose all his data to use this disc,unless i can find someone who will lend me a an OEM Disc for this type of repair. what would you advise?