windows vista loop

  denali 15:54 17 Jun 2012

Dell studio laptop vista in a continual loop on startup message: configuring updates 3 of 3 since 9am this morning anyone help me please

  onthelimit1 16:02 17 Jun 2012

Force a shutdown. Restart, tap F8 during boot, click Last Known Good Configuration and then report back.

  denali 16:35 17 Jun 2012

onthelimit1 Thanks for the reply f8 only gives me the option of safe mode...and safe mode with command prompt.tried both..nothing Im sure you will think of something...!!!!!

  birdface 18:36 17 Jun 2012

If you can get into safe mode you can try a system restore.

If it gives you safe mode it must also give you last good configuration.Or does it not open safe mode properly.

  birdface 18:42 17 Jun 2012

Try command prompt again and type in rstrui.exe and press enter on your keyboard and see if it starts system restore.If so restore to a point before the updates.

  denali 16:34 18 Jun 2012

Thank you all kindly. Tried all suggestions and am afraid i am stuck with re-install Again many thanks

  Fruit Bat /\0/\ 17:12 18 Jun 2012

Try tapping F5 for the Advanced tools menu (if F8 not getting you there) and do a start up repair

  • Startup repair - This automatically fixes problems that are preventing Windows from starting
  • System Restore - This will Restore Windows to an earlier point in time
  • Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
  • Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
  • Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options NOTE

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Windows operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk NOTE

1/ make sure your PC can boot directly from the Windows DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows installation

13/ Once the Windows installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  Dell-Harish 12:25 19 Jun 2012

Insert the Vista disk that came with your computer and Boot from this disk (Try hitting F12 choose the option to boot from the DVD drive)

Select your language and keyboard
Click the Next button and at the bottom left of the next screen -Click on the Repair Your Computer option Select the windows installation and click next

Go to the command prompt

Type the following command ( hit return/enter key after every command ) -


cd windows

cd winsxs

ren pending.xml pending.old

Restart and re-do your updates

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