Windows Vista Home Premium in an endless loop

  valbv 22:50 01 Feb 2009

My windows Vista is in an endless loop. I downloaded the latest updates today. One of the updates failed, so I asked for it again. At the same time it shutdown my Bullguard program.
Tha computer reset itself in my absence and on restart started with 'configuring update 3 of 3 (99%)' then there is a very brief password slot appearance, too quick to use followed by 'shutting down'.
Whereupon it starts up again, going through the same routine again and again. Is there any way I could get to 'system restore' so that I could pick an earlier restore point or am I forced to use the restore disk?

  Fruit Bat /\0/\ 23:10 01 Feb 2009

you need to look at Windows Vista's Repair Your Computer options.

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.
Windows Installation Disk

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the following set of recovery options

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

15/ Click on the Option you require and follow the onscreen prompts

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

  valbv 23:41 01 Feb 2009

Thanks Fruit Bat /\0/\ I will try this tomorrow morning and get back to you.

  canadaSub 00:11 02 Feb 2009

I also had the same fault with a new Acer Aspire desktop I bought for my son at Xmas. I was unable to get to System Restore, so used the Recovery disks fortunately made before the crash (No Vista disk included). Twice, I recovered to the pc's original state but now I have the blue screen of death (not seen for 6 years with XP!)
I do not want to hijack your thread but I have...
***STOP: 0x0000005c (0x0000010B, 0x00000001, 0x00000000,

across a nice blue screen. Although I have the option to take it back to the shop I found this site click here to download the 0x0000005c Repair Tool
I hope you never need it!
Fruit Bat's instructions on recovery are spot on.
Long live XP!

  valbv 16:15 03 Feb 2009

Fruit Bat /\0/\
Many thanks for your detailed answer. I was very reluctant to use the Recovery Disk supplied with my laptop because the Handbook provided only mentioned using it for a return to factory installed features. However I followed your instructions and everything was exactly as you described it. I was able to restore to a previous day and cure my problem. I was so impressed (and relieved) that I have put a copy in the Handbook for future reference, just in case. The Microsoft download that caused the problem has been downloaded again successfully, so all is well. Thanks again
Regards, valbv.

  valbv 16:22 03 Feb 2009

Many thanks for your answer. I managed to restore successfully using the instructions from Fruit Bat, but I note your comments and have put a copy of the program you mentioned on a USB Gizmo. Many thanks.
Regards, valbv .

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